Privacy Notice

This Privacy Notice describes how JP Group ("we", "us", "our"), based in Canada, collects, uses, and protects your personal data when you use PDF Free Edit (the "Service"). JP Group is the data controller for the personal data described below.

1. Data We Collect

• Account data: name, email address, login credentials.
• Content data: PDF files and documents you upload to process.
• Support data: messages you send to our support team.
• Usage and telemetry: features used, actions taken, error logs.
• Device data: IP address, browser type, device identifiers.

2. Why We Collect It

• To create and manage your account (contract performance).
• To provide the PDF processing features you request (contract performance).
• To prevent fraud and abuse, and to secure the Service (legitimate interests).
• To improve and develop the Service (legitimate interests).
• To respond to support requests (contract performance).
• To send transactional emails about your account (contract performance).
• To comply with legal obligations (legal obligation).

3. Who We Share Data With

• Service providers / subprocessors: hosting, database, analytics, and customer support tooling acting under our instructions.
• Paddle (Merchant of Record): our reseller Paddle.com handles checkout, subscription management, payments, tax compliance, invoicing, and customer service for purchases.
• Professional advisers: legal, accounting, and similar advisers where necessary.
• Authorities: where required by law or to protect our rights.

4. Data Retention

We keep account data for as long as your account is active and for a reasonable period afterwards to handle disputes and comply with legal obligations. Uploaded files are retained only as long as needed to provide the requested processing and are then deleted or anonymized.

5. Security

We use appropriate technical and organisational measures to protect personal data, including encryption in transit, access controls, and ongoing monitoring.

6. Your Rights

Depending on your location, you may have rights to access, correct, delete, restrict, port, or object to processing of your personal data, and to withdraw consent where processing is based on consent. To exercise these rights, contact us at jaypatel01191999@gmail.com. Canadian users may also contact the Office of the Privacy Commissioner of Canada.

7. International Transfers

Personal data may be processed outside of Canada by our service providers. Where required, we put appropriate safeguards in place to protect such transfers.

8. Cookies

We use essential cookies to operate the Service (e.g. authentication) and may use limited analytics cookies to understand usage. You can control cookies through your browser settings.

9. Changes

We may update this Privacy Notice. Material changes will be communicated through the Service.

10. Contact

Questions or requests? Contact JP Group at jaypatel01191999@gmail.com.